Feedbacks

Thank you very much for the review and for your trust! We are very happy that the glass microspheres fully met your expectations. Thank you again for choosing LordsWorld. Mathew.

Thank you very much for the review! We are happy that you were satisfied with the corundum and our delivery service. Thank you for choosing LordsWorld.

Thank you, Damijan, for your kind feedback. We are pleased that you appreciated our communication, pricing and delivery service. Thank you for choosing LordsWorld and for taking the time to share your experience with us. Mathew LordsWorld

Thank you very much, Sylvia, for your friendly review. We are very pleased that you were satisfied with our advice and our service and that everything worked smoothly. Thank you very much for your trust in LordsWorld. Mathew LordsWorld

Thank you Francesca for your kind words. Availability, competence and above all the search for a concrete solution when a problem arises are aspects we particularly care about. Thank you for the trust placed in LordsWorld. Mathew LordsWorld

Thank you very much for your review and for sharing your experience. We are happy that you appreciated both the speed of shipping and the communications regarding order confirmation and shipment management. We always try to maintain a precise and transparent service, especially for technical products such as abrasive microspheres for sandblasting. Thank you again for the trust you have placed in us. Kind regards, LordsWorld Team

A big thank you for your trust and for this wonderful review, Ms. Bury! The uncertainties of current logistics are sometimes complex, but our absolute priority remains to keep you informed and deliver your order safely. It was a real pleasure to track your order for Camping à l'ombre des sycomores. Have an excellent season, and we look forward to serving you again! Mathew, LordsWorld

Grazie Turbopowerful Srl per la vostra recensione. Siamo lieti che abbiate apprezzato la qualità del prodotto e vi ringraziamo per averlo consigliato. Grazie per la fiducia accordata a LordsWorld. Mathew LordsWorld

Thank you..

Dear Giuseppe, We thank you from the bottom of our hearts for your wonderful review! We are truly happy that you appreciated the efficiency of our service and, above all, the quality of our products. Our goal is precisely to offer a “smart” experience that lives up to our customers’ expectations. We hope to have you again soon at LordsWorld! Kind regards, Federica for the LordsWorld Team

Hi Cristina, Thank you very much for your 5-star review! We are glad to know that you have valued the speed and professionalism of our service positively. We work every day so that your orders arrive correctly and in the shortest possible time. We hope to see you again soon at LordsWorld! Sincerely, The LordsWorld team

Dear Manola, Thank you for the feedback on the "impeccable" product. Shipping rates depend exclusively on external services. The cost is calculated by the couriers based on the weight/volume ratio and the technical nature of the items. We constantly work to negotiate the best rates without sacrificing transport safety. Kind regards, The LordsWorld Team

Dear Mr. Alessio, We sincerely thank you for your loyalty and for sharing your many years of experience with us. Knowing that you appreciate the speed of our shipments and the availability of our customer service is a source of great pride for us. Our goal is to ensure continuity and constant support for those who have been choosing us for a long time. Thank you for the recommendation and for being part of the LordsWorld family! Kind regards, The LordsWorld Team

Thank you so much for the 5 stars! We were happy to assist you with the technical check for your E30 iQ pump. Our goal is always to ensure our customers get exactly what they need. Enjoy your connected pool system!

Dear Cesare, thank you for your feedback. The order was placed on Thursday evening after the cutoff time (16:04). For this reason, as indicated on the product page, shipment was scheduled for 23/03/2026. During the weekend it is not possible to carry out operational checks with logistics. Following the ongoing WhatsApp exchanges regarding the timing, we considered it appropriate to cancel the order to avoid further friction and proceed with an immediate refund of the full amount. If you wish, you may place a new order with the awareness that the times indicated on the product page are respected. We operate according to real logistical timelines that are clearly indicated on the product pages, to ensure consistency and reliability of the service. Kind regards, Mathew.

Dear Customer, Thank you very much! We are very pleased to know that the assistance and support via the app were to your liking at every stage of the purchase. Your recommendation is the best recognition for us. Kind regards, The LordsWorld Team

Dear Giuseppe, Thank you very much for the loyalty you have shown over these years. Knowing that our abrasives and the speed of the service meet your expectations is fundamental for us. Until the next supply! Kind regards, The LordsWorld Team

Thank you for your review. We are pleased that our LordsWorld Multiaction brought your pool water back to clear and transparent in just a few days. Customer satisfaction is for us confirmation of the quality of the products we select. We remain at your disposal for any further needs regarding pool maintenance. LordsWorld.

Dear Francesca, Thank you for your review! We are very pleased to know that you found the order management easy and that our availability notification service was helpful to you. Until next time! Kind regards, The LordsWorld Team

Thank you Niel, we’re glad we could resolve it quickly for you. When something doesn’t arrive as it should, we act, no questions, no delays. Your satisfaction is always the priority. Appreciate your trust and looking forward to serving you again!

Thank you from the bottom of our hearts, Francesca, your trust for over 4 years deeply honors us. Your patience even in moments of waiting for restocking shows how much value you give to our work and we repay it with the utmost dedication. We will always be here, with the same care and attention. See you soon on LordsWorld!

Dear Fulvio, We are sincerely sorry for your negative feedback and we understand your frustration. Our goal is to offer a transparent and satisfying shopping experience. We want to clarify every point for you and for future customers. Product Compatibility The product “PH Link Zodiac” is a technical device compatible exclusively with Zodiac systems. The Zodiac brand is clearly indicated in the name, on the page and in the technical specifications. Being a technical component, verifying compatibility is fundamental before purchase. Your return, due to the incompatibility reported by your installer, unfortunately confirms that this check was not carried out before the order. It is like trying to fit a BMW spare part on a Mercedes without checking compatibility. To support our customers, we are continuously improving product sheets with more evident warnings for items that require specific compatibility. Shipping and Assistance We entrust deliveries to external couriers. Although we monitor shipments, unforeseen events can happen. We provided you with the tracking at the time of shipment. As soon as you reported the difficulties, we promptly urged the courier and offered constant assistance to resolve them. We are very sorry for the inconvenience you faced, especially at a delicate personal time. We would like to point out that no logistical error was caused directly by LordsWorld. Moreover, for your peace of mind, the shipment was insured for the full value of the product, at no additional cost. Return Handling and Transparency The return was accepted and the refund handled in full compliance with the Consumer Code (Art. 57). Our "Right of Withdrawal" policy available at https://lordsworld.eu/it/content/diritto-di-recesso clearly states that "The customer must bear the direct cost of returning the goods" in case of second thoughts. This includes the shipping costs for the return, even when we arrange the pickup at your request. Regarding the "withholding": the procedure for returned technical products предусматривает a check by the manufacturer (Zodiac) to ensure functionality and integrity. This process involves a cost which, in our case, amounts to 20% of the product value. Despite the situation not being due to our error, and out of utmost care for the customer, we waived this 20% withholding, fully taking on this cost. This was not a forced gesture, but a tangible sign of our willingness to meet you halfway and offer a fair and transparent service. All this information was communicated to you transparently and with the relevant evidence. Our service is based on professionalism and mutual respect. Quality and Continuous Improvement Every LordsWorld product is selected, guaranteed and supported. Our priority is to offer reliable and safe solutions. Your feedback, though critical, has pushed us to improve. We are introducing an additional internal check for every technical order before shipment and will update the content to encourage customers to contact us with any doubts about compatibility. We are always available to assist, before and after every purchase. Our goal is to provide solutions, not just products. We sincerely hope that, despite this experience, you may consider us for a new future opportunity, to see firsthand the professionalism and commitment of LordsWorld. Your satisfaction is our priority. Kind regards, Mathew Nwaneri CEO – LordsWorld Srls

Thank you Alessio for your words! We are happy that you were satisfied with our ANTIALGA, DICLORO GRANULARE and SVERNANTE – three fundamental chemical products for pool care. Our commitment is to always offer not only effectiveness, but also fast, courteous and competent assistance. We look forward to seeing you for the next treatments! Mathew.

Thank you, LordsWorld Staff.

Hello, we are pleased to have met your expectations. Kind regards.

Thank you very much Mr. Morelli. We are glad. LordsWorld Team

Thank you, we are glad that you are satisfied. Mathew. LordsWorld

We thank you, LordsWorld.

Thank you.

Dear Mr. Luigi, Thank you very much for your positive review! We are happy that you are satisfied with the product and our service. We are committed to always maintaining high quality and punctual deliveries. We look forward to your next purchases! Kind regards, Mathew C.e.o, LordsWorld Srls Unipersonale

We thank you. LordsWorld Team

Thank you. Mathew, LordsWorld.

Dear Giuseppe Puglisi, Thank you very much for your positive review! We are pleased that our service was to your liking and that you appreciated our punctuality and availability. We always try to guarantee the utmost attention to our customers. Your compliments motivate us to always do better. Thanks again and see you soon! Kind regards.

Hi Sara Rezzola, Thank you very much for your positive review! We are happy to know that our pool chemicals meet your expectations and that our customer service has been up to the standard of your requests. It is a pleasure to have customers like you, and we are glad to know that you will continue to buy from us. If you need further assistance or have any other questions, do not hesitate to contact us. Thanks again and have a nice day! Kind regards, The LordsWorld team

Thank you very much Mr. Antonio for your positive feedback! We are truly pleased to know that you appreciated our professionalism, availability and kindness. Matteo will certainly be happy to read your words of appreciation. See you next time!

Dear CR61, We thank you very much for your positive review and for recommending our company 100%! We are glad to know that you appreciated our communication, short delivery times and our availability. Your satisfaction is our priority and your feedback motivates us to continue offering serious and competent service. Thank you again for your trust and recommendation. We are always at your disposal to serve you in the best possible way. Kind regards, Mathew. CEO

Thank you very much for your wonderful 5-star review! We are truly happy to know that you appreciated our service and the helpfulness of our team. Your satisfaction is the best reward for us and encourages us to maintain high standards of seriousness and competence. Kind regards, Mathew. CEO. LordsWorld.

Thank you very much for your kind words and positive review! We are very happy to know that you had a great experience with LordsWorld. It is wonderful to know that we were able to assist you promptly with your urgent need for a pool motor and to facilitate on-site pickup. Please do not hesitate to contact us again if you need anything else! Kind regards, Mathew. C.e.o LordsWorld Srls

Dear customer, Thank you very much for your kind comment! We are pleased to hear that you had a positive experience with the speed of our shipping and the quality of our products. Our team is constantly committed to providing excellent and professional customer service, and your feedback confirms that we are on the right track. Your recommendation is an important compliment for us to receive. We hope to continue meeting your expectations in the future. Should you need further assistance or have any other requests, please do not hesitate to contact us. We are here to help you! Thank you again for your support and trust. Kind regards,

Dear Remy Klausz, Thank you for reaching out and providing valuable feedback. We are currently in the midst of enhancing our online platform to deliver an improved user experience. I must admit, your remarks have given us pause, particularly because your recent order was placed outside of our standard online system. As per your request, we facilitated a more bespoke service, diverging from the typical procedures we advocate on our site. During our interactions, we didn't detect any indications of difficulty with the ordering process from your side. On the contrary, you expressed a specific need to forgo our conventional methods due to certain company policies. While we always recommend utilizing our website for orders to ensure efficiency and security, we adapted to your unique requirements and processed your purchase accordingly. I apologize for any misunderstandings that may have surfaced throughout this transaction. Our mission is to provide a fluid and effortless shopping experience, and we are committed to refining our operations to align with that goal. Utilizing our website for direct purchases is indeed designed to eliminate confusion and expedite the ordering process, ultimately saving time for our customers and reducing the need for extensive communication. Despite this unusual ordering method, please know that I personally dedicated time to ensure your needs were met with the utmost attention and responsiveness, adapting to the details as they evolved. Your input is instrumental in helping us identify how we can enhance our service. It is with sincere regret that your experience fell short of your expectations, and I want to reaffirm that your satisfaction is our foremost concern. We are grateful for your candid feedback and look forward to the opportunity to serve you better in the future. Warm regards, Mathew, CEO LordsWorld.

Thank you for your feedback, and I’m truly sorry your experience didn’t meet expectations. I regret the initial damage during delivery and the delays caused by unforeseen courier issues. While these were beyond our control, we worked hard to resolve them as quickly as possible, and I’m glad you found our customer service helpful. To ensure better customer satisfaction and smoother workflows, we have since removed the courier responsible from our service providers. We value your feedback and are actively working to improve our processes. I hope we have the chance to regain your trust in the future. Thank you for your feedback, and I’m truly sorry your experience didn’t meet expectations. I regret the initial damage during delivery and the delays caused by unforeseen courier issues. While these were beyond our control, we worked hard to resolve them as quickly as possible, and I’m glad you found our customer service helpful. To ensure better customer satisfaction and smoother workflows, we have since removed the courier responsible from our service providers. We value your feedback and are actively working to improve our processes. I hope we have the chance to regain your trust in the future. Kind regards, Mathew CEO, LordsWorld Srls Unipersonale

Dear Mr. Fabio, Good morning! 🌞 Thank you very much for your enthusiastic 5-star reviews! We are pleased to know that you find our solar shower for the pool with a 30-liter tank (56932) to be of excellent quality. Your kind words about our services warm our hearts and we are happy to have met your expectations. We greatly appreciate your trust in us and your positive feedback on our speed, availability and detailed explanations. It is customers like you who make our work so rewarding. We look forward to serving you again! Kind regards, Mathew C.e.o

Thank you, Pete, for your kind words and continued trust! We’re truly glad you had a positive experience with us. Being described as “very very helpful” is exactly what we strive for every day. We look forward to assisting you again whenever you need, always here, always ready.

Thank you Mr. Pirovano, It was a pleasure to serve you, thank you for purchasing from us. Kind regards. Mathew C.E.O

Thank you Franco for your feedback! We are happy that you took advantage of a great deal. Offering quality at the right price is one of our priorities. We are also available in the future for any need regarding your pool!

We are happy to have served you well. Thank you for your kind feedback, which helps us to understand that we are working correctly towards the values we have/09/ourselves. Please do not hesitate to contact us should you need us. Best regard, Mathew C.e.o

Thank you Mr. Bosa, It is nice to know that you appreciate the quality of our range of LordsWorld swimming pool chemical products. I am sure that other users will find your comment useful to make a good decision about the product. Kind regards. Mathew C.e.o

Hello Baina, Reading such a detailed comment from a company gives me joy for the gratitude. It also confirms to me that we are on the right path to achieve our goal: total customer satisfaction. We always remain available to assist you with your pool-related needs. Regards, Mathew C.E.O.

One word says a lot, thank you Genny, we appreciate you very much at LordsWorld. Regards. Mathew C.e.o

I’m glad, Mr. Venturi, that you believed in us, We at LordsWorld are committed not only to selling quality products, but also to providing the best possible service at fair prices. Thank you for sharing. Regards. Mathew C.e.o

Thank you. Always at your disposal to serve you in the best way. Regards.

Good morning and thank you for your kind contribution. I am glad that our fast-dissolving granular chlorine meets your expectations. We appreciate your loyalty. Kind regards. Mathew, Sole Administrator

Thank you. LordsWorld Team.

Thank you. LordsWorld Team.

We greatly appreciate it, thank you for shopping with us. LordsWorld Team.

Good afternoon, we are truly sorry to read this. Could you send us a direct message/email with your order ID so we can investigate what happened? We have never received any report about this. Mathew, Sole Administrator.

We really appreciate it, thank you. LordsWorld Team.

We really appreciate it, thank you. LordsWorld Team.

Very good, thank you. We remain at your disposal as always to serve you in the best possible way. Kind regards. Mathew, Sole Director

We thank you, LordsWorld Team.

Good morning and thank you for your kind contribution. I am glad that our products and services meet your expectations. Your review will be of great help to other users. Kind regards. Mathew, Sole Administrator

Thank you from the bottom of our hearts. LordsWorld team.

Thank you for your recommendation. We work not only to sell, but also to ensure an impeccable shopping experience for our users. We remain at your disposal to serve you in the best possible way. Best regards. LordsWorld Team.

Thank you for your sincere response. We are sure it will be useful to other buyers in making an informed purchase decision. We remain at your disposal. Best regards. LordsWorld Team.

Good morning and thank you for your kind contribution. We appreciate your loyalty and are glad that our products and services meet your needs. Kind regards. LordsWorld Team. Mathew, CEO

Thank you for purchasing from us, we remain at your disposal to serve you better. LordsWorld Team.

Thank you for shopping with us, we remain at your disposal to serve you in the best possible way. LordsWorld Team.

Thank you for purchasing from us; we remain at your disposal to serve you in the best possible way. LordsWorld Team.

Thank you for purchasing from us, we remain at your disposal to serve you in the best possible way. LordsWorld Team.

Thank you so much. Much appreciated. LordsWorld Team.

We appreciate it, thank you for purchasing from us. LordsWorld Team.

Happy to receive your appreciated comment, we are here to always serve you in the best way. At your disposal, Regards. Mathew C.e.o

Thank you Francesca, you are one of our dearest customers and we appreciate your loyalty. We remain always at your service. Kind regards, Matteo C.e.o.

Our primary dedication is to the satisfaction of our customers, naturally with the desire to sell. We offer complete free consultation before the sale and careful after-sales assistance. Thank you for purchasing from us. Mathew. CEO

Dear Luca, Our dedication derives above all from your understanding and collaboration. Thank you very much for your patience, experience also helps us improve our logistics. As far as work is concerned, there is always room for improvement and we work on this daily. Kind regards, Mathew C.e.o.

Hello, Mr Remiti, Your order was delivered correctly, even though we acknowledge that it was delivered much later than expected (one week late) due to a confusion caused by the carrier. As you know, delivery was carried out by a special service due to the bulkiness of the product, so it was not express courier. In addition, we seriously followed all communications through to the resolution of the problem, which shows our commitment to customer satisfaction. Since you have received the products you ordered, would you be kind enough to update your comments so as to correctly reflect your experience and avoid giving incorrect information to future users. Do not forget that comments are useful to other users to make informed and quality decisions and that they should not be biased. Awaiting your updates, we send you our most sincere greetings.

Hello, Thank you for reporting this problem and we are working to resolve it as soon as possible. Please note that this is not the right channel for customer support; in the event of future issues, please contact us directly for a quick resolution. We contacted UPS about the delivery delay and were informed last night that the street name you provided at the time of purchase was incorrect. We sent a direct email requesting the correct address and assume that UPS has contacted you about this. Leaving a negative review about a company for reasons that are not attributable to it is misleading for other users, especially if you have not tried to contact us for help. Users read reviews to make an informed purchasing decision. Your feedback should therefore be based on facts regarding the company’s service and support system. Thank you for your understanding, and please accept, Madam, Sir, the expression of our distinguished greetings. Mathew. C.e.o

Hi Steve, It is a pleasure to read you, it feels awesome and I thank you for your feedback. I am glad that the VICTORIA plus filtration pump is suitable for your pool needs. Please know that I'm always at your disposal to assist whenever needed. Kind regards. Matthew, C.e.o.

Thank you Mrs. Scott, We are pleased that you are satisfied with our service, your patience and cooperation are greatly appreciated as it has allowed us to give our best. Please let me know if we can be of any assistance. Kind regards. Mathew, C.e.o

Hello Mr. Paracchini Roberto, We are pleased that you are satisfied with our services. As always, we remain at your disposal to assist you with your needs. Kind regards.

Thank you, Mr. Berbenni, as always I remain at your disposal to serve you at best. Mathew. C.e,o

Good morning Mrs. CASANOVAS, Thank you very much for your sincere comment, which will help many users in their purchase process. I am glad that our service met your expectations and that there was no discrepancy between the product received and the description of the product on our website. Regarding the shipping cost, we are working on finding cheaper service providers, obviously to guarantee a quality service, we cannot offer couriers based only on price, as the quality of the service then becomes poor. We greatly appreciate your comments. I remain at your disposal. Kind regards, Mathew, C.e.o.

Good morning, Thank you very much for your comment and for recognizing our reliability. I hope that the glass microspheres have lived up to expectations. LordsWorld, Dedicated to serving you as best as possible. Kind regards, Mathew. C.e.o.

Thank you very much Loris, Our customers are our company's most important asset and we are committed to serving them to the best of our ability. Thank you for your patience and cooperation. As always, I remain available to serve you better. Mathew.

I am glad to have provided you with good service. We are always at your disposal, regards. Mathew.

Thank you very much Mr. Italo for the trust and for purchasing from us, Especially for the time you dedicated to us in sharing your experience about the quality of our service, which will certainly help other customers and users of our web shop to make an informed purchase decision. Unfortunately, third-party services can cause hiccups, and since our customers are our most important resource, we are committed to serving them in the best way; that is why we are ready to resolve any inconveniences that may occur. You are a quality customer, you understood our efforts and you were also patient regarding the resolution of the complaint; I thank you for this as well. Always at your service to give you the best. Mathew.

Thank you Mr. Benussi, I am sure that the Asilikos 0,2 - 0,5 mm was suitable for your needs. I remain at your disposal, let me know when you need our service. Matteo, C.e.o.

Thank you, Mrs. Redaelli, we are pleased. Kind regards.

Thank you for your kind feedback. We hope that the Glass Microspheres - 150 - 250µm Abrasive sand for sandblasting have met your expectations. Kind regards. Mathew C.e.o

Thank you very much. Mathew.

We thank you. 🙏🏽

We thank you, regards.

Dear Mr. Conti, I am pleased to read your kind comment and I greatly appreciate it because you are a great asset to us. As always, we remain at your disposal to serve you in the best possible way. Kind regards, Mathew C.e.o.

Thank you Ina, glad you are satisfied with your service and we do hope the pool mud vacuum cleaner FAIRLOCKS meets your expectations. Always available to serve you best. Kind regards.

Thank you so much Mark, glad our customer service met your expectation. You as a client is a great asset and I will keep improving company's competence in serving our clients best. Kind regards. Mathew, Ceo

Thank you. 🙏🏽

Glad to know that everything went well, I remain always available to serve you in the best possible way. Mathew C.e.o

I am glad that you are satisfied and thank you for your trust. Kind regards. Mathew C.e.o

Thank you very much for your honest comment, we are glad you had a positive experience with our services. Do let us know where we can improve. Best regards. Mathew, C.e.o

Dear Pasquale Di Mare, Happy New Year and thank you for your kind feedback. I am glad that the manual sandblasting gun purchased from us meets your expectations. As always, I remain at your disposal to serve you as best as possible and provide further assistance if necessary. Kind regards. Administrator, Mathew.

Dear Mrs. Eliana Ziliani, It is with great pleasure that I read your review. I am happy that my dedication toward you was satisfactory; it is natural for us to serve our customers in the best way, since you are our greatest resource. It is also nice to know that the product arrived safely and was exactly what you wanted. As always, I remain at your disposal to serve you in the best possible way. Kind regards, Mathew C.e.o

We thank you for your loyalty and for your review. As always, we are here to serve you in the best way.

Thank you Mr. Emilio, I am happy to receive this statement. As you well know, you are an important part of our business, we are happy to have you with us. Kind regards. Mathew, C.e.o.

I thank Mr. Alessio I am pleased to read your contribution. As always, we are committed to serving you at our best to ensure your satisfaction. Kind regards. Mathew C.e.o

Thank you Mr Salvatore, happy our prices a much reasonable to you. Unfortunately, though we strive to maintain all prices, due to the energy crisis it has been much difficult. I also do hope the swimming pool cleaning accessories meets your satisfaction. Kind regards.

Thank you for sharing your feedback with us, Lentz, it is very appreciated. Thank you, Mathew C.e.o

Thank you very much Roberto, Appreciated.

Thank you Francesca, as always I remain at your disposal. Regards. Mathew.

I am glad that you are satisfied with our service and our product. I will be happy to serve you in the best way every time you need it. Kind regards, Mathew.

Thank you.

Thank you very much sir for your kind feedback. I am very much glad you are satisfied with our service and product. As always, I remain at your disposal to serve you best. Distinct greetings Mathew C.e.o

Thank you sir, hope the products Glass Microsphere suites your needs. Always here to serve you best. Mathew C.e.o

You are very kind and I am happy to have met your expectations. We will continue with our devotion to satisfy your needs. Kind regards. Mathew C.e.o

Thank you Mr. Massimo, It is with great pleasure that I read your feedback. As you will have understood, we are also customers of other retailers and we understand the importance of transparency and honesty. Our customers are very important to us so we dedicate our resources to serving them in the best possible way. Kind regards. Mathew C.e.o

Thank you sir for your feedback, this will help us to improve our services. Unfortunately, deliveries depend on the third party service provider and we for transparency reasons show (and communicate when not available) their shipping cost to our users directly from their server. Furthermore, even if it is not sufficient, we indicate on the product pages the information regarding the shipping costs and on particular products we ask our users to provide their delivery address before purchasing so that we can provide them with the exact shipping costs. Notwithstanding the above, the satisfaction of our users is very important to us and knowing their expectations helps us to improve our services. We work on this factor with the hopes of achieving the most suitable solution. Kind regards. Matthew. C.e.o.

Thank you Mr. Claudio Andretta, I am happy that my advice and clarifications were useful in your choice of the product. As always, I remain at your disposal to serve you as best as possible. Mathew. C.e.o

Thank you very much Mrs. Patricia, As always, I remain at your disposal to serve you in the best way. Kind regards.

Thank you very much Cristiana, always available to serve you as best as possible. Happy holidays.

Thank you Mr. Fabio, I very much appreciate your contribution. Kind regards. Mathew C.e.o

Hello, We are sorry to hear about your experience with the bag breaking. Unfortunately, this sometimes happens with couriers, creating an unpleasant service. If it happens again, please let me know so that we can compensate for the damage (addressed to the owner Mathew) e-mail: mathew@ first domain lordsworld.eu For us, the customer must always be 100% satisfied. At your disposal. Kind regards. Mathew C.e.o

Hello Mr. Antonio, We are very happy that you are satisfied because we have met your expectations; this has always been our number one priority. Please, if you have extra time, leave your reviews of our brand "LORDSWORLD POOL CARE" that you purchased. This will help other users in their purchasing decision. I remain available to serve you in the best way. Regards, Mathew

Thank you Mrs. Francesca, You are a very loyal customer and I am happy that you entrust us with the needs of your pool by using our range of Lordsworld Pool Care products. For your next purchase, please inform me beforehand so that I can apply a special discount reserved for you. As always, I remain at your disposal to serve you in the best way. Regards. Mathew, C.e.o

Thank you very much, comment appreciated. I hope that the glass microspheres have met your needs. As always, it is our pleasure to serve you. Kind regards. Mathew C.e.o

Good morning, We are sorry for the confusion, the image is actually white though might seem blue to some users due to the contrast that highlights the product image. Your feedback is very useful since it made us know that the colour of the product was not stated. We will immediately add the colour in the product details page. Thanks a lot for your contribution. Best regards, Mathew.

Thank you very much, appreciated comment. We don't just sell; our No. 1 goal is to make sure you are satisfied as our irreplaceable user. I am very happy that you are satisfied. As always, serving you is our pleasure. Kind regards. Mathew C.e.o

Thank you very much sir, comment appreciated. We have only done what we are paid to do. Knowing that we have done well is a big pat on the back that will spur us on to do better. I am very happy that you are satisfied. As always, we remain available to serve you to the best of our ability. Sincerely yours.

Thank you very much, sir, We are very happy that you are satisfied. As always, we remain available to serve you as best we can. Kind regards.

Hello, it is always a pleasure to hear from our satisfied customers. That said, we never stop improving. Kind regards. Matteo C.e.o

Very happy to have met your expectations.. we remain available to serve you best. kind regards.

Thank you very much, glad to know that you are satisfied with our products and services. At your disposal for any of your needs. Kind regards. Mathew. C.e.o

Thank you very much, best regards. Mathew.

Thank you, Mrs. Passera, for your sincere review. We appreciate your feedback and will work to improve your experience on our site. Could you please send us an email with suggestions for improvement? This will certainly help other users in their shopping experiences. Kind regards

Thank you sir for taking the time to give us your feedback. We are always available to serve you in the best possible way. Kind regards.

Thank you very much Mr. Acampora, Our customers are our most valuable asset, so we go the extra mile to ensure complete satisfaction. Our apologies for the delivery delay, we will continue to work hard to ensure that our third-party service providers meet service requirements. Kind regards, Mathew.

Thank you

Thank you. We are pleased to have provided you with satisfactory service. Please come back and visit us again. Regards.

Thank you Sonia for taking the time to give us your feedback. We are delighted that you have found our services satisfactory. Always available to serve you to the best of our ability. Kind regards. Darina.

Thank you Francesca for your feedback and your trust in our company. The world needs more people like you who can give confidence to others Best regards. Darina.

Thank you

Thank you very much for your kind and constructive feedback. This has helped to improve our services. Starting today, it is possible to choose the delivery service from numerous options linked to our site from the couriers' database. This is to ensure greater transparency and freedom of choice for our users. As you rightly said, delivery is a third-party service that we offer to make sure that the ordered goods are delivered to the user's home; unfortunately we have little control over how the service is provided. Despite this, we will continue, thanks to your contribution and that of other loyal users, to improve our services offered. Kind regards. Mathew C.e.o

Good evening, We are sorry to hear that you are having problems with the delivery of the products ordered. We immediately checked and saw that the last bag has not yet been delivered due to a backlog with the courier. Please use this link for tracking: https://www.tnt.it/tracking/getTrack.html?wt=1&consigNos=WS10040721 We have also contacted the courier for an urgent delivery and will let you know as soon as possible. The waiting time is a maximum of 24 hours. Kind regards. Mathew.

Thank you Mr. Paolo for your review and also for your cooperation. As always, we remain available to provide our best service. Kind regards. Darina.

Thanks.

We are glad that the product meets your expectations. Thank you, LordsWorld Team.

Thank you Domenico for taking the time to give us your feedback. Always available to serve you at our best. Kind regards. Darina.

Thank you Mr. Ezio, I am very happy that we reached such an understanding compromise. Even though we have this gigantic courier problem to face on a daily basis, this will not stop us from our dedication to our customers. We will continually work to improve our services and those services (courier) over which we have no control. Your satisfaction is our priority. Always at your service, Mathew for Lordsworld.

Update: Thank you Mr. Ezio, I am very happy that we reached such an understanding compromise. As you understood from our phone call, you and all our customers/non-customers are our priority in order to ensure your satisfaction, and with your initial review we learned some improvements to apply to our business. Yes, well said, we have this gigantic problem to deal with every day but this will not stop our dedication to our customers. Moreover, an understanding customer like you is hard to find and I would like you to know that you are very much appreciated. Always at your service, Mathew for Lordsworld. Good morning Mr. Ezio, We are sorry that you received your order in these conditions. As you rightly said, unfortunately not all shipments arrive at their destination in the best conditions due to poor handling by the couriers; we will immediately file a complaint with the courier. Our packages are well made in every respect, and we would be glad if we received a direct complaint from you; we would certainly have resolved the situation to the best of our ability. Also please bear in mind that our shipments are always insured, so we take responsibility for these cases. As for the product, to date we sell only and exclusively original Astralpool products; the active glass in your possession is Astralpool. They changed their packaging for reasons we do not know and do not intend to ask about. To clarify any doubt, upon request we can send you the latest invoice from them, which is less than a month old. Our professionalism is based on a transparent and honest service and we are sorry to know that a customer has doubts. Kind regards, Mathew.

Thank you

We are sorry to hear about the state of delivery. Please do inform us if there is anything damaged. All our shipments are insured and we will do the necessary if there is any damaged parts. We do plead to let us know soonest since we have only 7 days after delivery to open a claim with the courier. Your satisfaction is paramount to us. Kind regards, Mathew.

Thank you Ivan for taking the time to give us your feedback. We are pleased that you found our services satisfactory. Always available to serve you in the best way. Kind regards. Darina.

Thank you

Thank you Mr. Matteo for your review. We are happy that our product, the glass microspheres for sandblasting, meets your needs. Kind regards. Darina

Thank you Mr Colin Linscott for taking the time to give us your feedback. We are delighted that you have found our services satisfactory. Please let us know about your experience with our" Lordsword Pool Care ". Always available to serve you to the best of our ability. Kind regards. Darina.

Thank you Mr. Loris for your feedback and your trust in our company. The world needs more people like you who can give confidence to others. Best regards. Darina.

Thank you for your kind feedback, we are pleased to know that the product "Glass microspheres for sandblasting" meets your needs, it is perfect for a smooth and bright sandblasting. We appreciate your kind feedback. Kind regards. Darina.

Thank you Loris for taking the time to give us your feedback. We are glad that you found our services satisfactory. Let us know your experience with our "Lordsword Pool Care". Always available to serve you in the best possible way. Kind regards. Darina.

Thank you for purchasing the glass microspheres for sandblasting from us. We remain available as usual. Kind regards. Darina.

We are happy that our product, the glass microspheres for sandblasting, meets your needs. We remain available as usual. Kind regards. Darina.