Clarification of Shipping Cost and Policies on Product Page
At LordsWorld, transparency and customer satisfaction are at the forefront of our service. We offer detailed insights into estimated shipping costs and our shipping policies for your convenience. Here’s what you need to know:
- Initial Cost Display: The initial shipping cost displayed is for a single item with an empty cart. Adjust the quantity and refresh your browser for updated costs for multiple items.
- Costs with Items in Cart: Shipping cost on the product page reflects the total quantity in your cart after a browser refresh.
- Estimate Accuracy: Shipping costs on product pages are estimates. The final shipping cost is confirmed at checkout.
- Real-Time Cost Recovery: We retrieve the most accurate shipping costs in real-time from our courier's server based on your delivery address.
- Courier Selection: We reserve the right to choose the most appropriate courier based on the order value and our experience with third-party service providers. This decision also considers the free insurance we provide for shipped goods, ensuring your items are protected at no extra charge to you. We guarantee that the estimated delivery date remains unchanged with our selected courier.
- Opt-Out Option for Insurance: If you prefer not to have this extra layer of security, you can opt out of our insurance service. Please respond to your order confirmation email expressing your desire to waive the insurance, thus assuming responsibility in case of damage, loss, or theft.
- Warehouse Pickup Option: For select products, you may choose to pick up your order directly from our warehouse in Solferino, Italy, saving on shipping costs.
- Cargo and Pallet Shipments: Estimates for these shipments are based on historical data and may not be precise. We recommend requesting a quote before completing your purchase for areas without prior sales.
We strive for accuracy and will inform you of any additional delivery costs or reimburse any overcharges. Your understanding and cooperation in achieving complete transparency are highly appreciated.
Best regards, Team LordsWorld